Thank you for shopping at CraftAndCherish. We specialize in 100% digital downloads. Once a purchase is completed, the digital files are made immediately available for download, and customers receive unlimited access to the product(s) they selected.
🛒 All Sales Are Final
Due to the nature of digital products, all sales are final and non-refundable. Once a file has been downloaded or accessed, it cannot be returned or exchanged. For this reason, we are unable to offer refunds or accept returns under normal circumstances.
💡 Duplicate Transactions & Overlapping Purchases
We understand that mistakes can happen. If you accidentally:
- Purchase the same product twice, or
- Buy an individual item that is also included in a bundle you’ve already purchased,
please contact us. In such cases, we’re happy to review the transaction and process a refund for the duplicate item(s).
📬 Still Have Questions?
If you’re unsure about a product or have any concerns, feel free to reach out. We’re always here to help!
- Contact Us via our Contact Form
- Or email us directly at contact@craftandcherish.com
We aim to respond within 1–2 business days.